“I Thought AI Would Take My Job… Then It Got Me Promoted”

A Human Resource Journey into Artificial Intelligence

Two years ago, if you had asked Ama, a mid-level HR Manager at a growing Ghanaian fintech company, what she thought of Artificial Intelligence (AI), she would’ve shrugged and said,

“That’s something for the IT guys. I’m in HR.”

But fast forward to today, Ama’s entire HR department uses ChatGPT to draft job descriptions in seconds, screen CVs faster than ever, and send out customized onboarding emails—all without hiring extra staff or working late. The best part?

Ama got promoted.

And guess what she tells her friends now?

“AI didn’t take my job—it helped me do it 3x better.”